If you encounter a situation where the merchant is out of business and unable to honor the offer, we apologize for any inconvenience. Please follow these steps to inform us:
- Report directly from the Offer: From the offer details page, select the Support & FAQs link. Tap “report this merchant is permanently closed” to report the encounter directly to our Merchant Services team for their follow up with the merchant.
- Contact Support: Contact the support team by submitting a new support request. In your message, please provide details about the merchant and the specific offer that is out of business. Our support team will reach out to the merchant on your behalf to resolve the issue promptly